Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (804) 266-7621 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

4.6 | 242 Reviews

GE® Smart 40,000 Grain Water Softener

GE Appliances GXSHC40N

Features

  • Water flow alerts
  • Remote shutoff
  • Select your softness
  • Salt Saver

Quick Specs

  • Type: Water Softener
  • Energy Star Rated: No

See More

 
Image Feature

Water flow alerts

Receive alerts to your smart phone when there's a potential leak or running faucet. Requires WiFi signal at filter location

Image Feature

Remote shutoff

Shut off your water from anywhere using your smart device. Requires a WiFi signal at filter location

Watch Video

Image Feature

Select your softness

Customize your water softness with the custom select valve to enjoy cleaner-feeling skin

Watch Video

Image Feature

Salt Saver

Spend less time maintaining your system and more time enjoying it, with Salt Saver, which reduces salt consumption

Watch Video

Water flow alerts Receive alerts to your smart phone when there's a potential leak or running faucet. Requires WiFi signal at filter location

Remote shutoff Shut off your water from anywhere using your smart device. Requires a WiFi signal at filter location

Select your softness Customize your water softness with the custom select valve to enjoy cleaner-feeling skin

Salt Saver Spend less time maintaining your system and more time enjoying it, with Salt Saver, which reduces salt consumption

Low salt reminder Receive a notification when salt levels are low. Requires WiFi signal at softener location

Consumption tracking Monitor water usage and flow rate. Requires WiFi signal at softener location

Pipe compatibility No flames or soldering required for 3/4" quick connect fittings. 1" pipe requires additional fittings

Fewer water spots Use up to 50% less dishwasher detergent and enjoy cleaner dishes with fewer spots

Appliances protection Reduces scale and build up in water heaters, prolonging life and maintaining efficiency

Features

  • Water flow alerts
  • Remote shutoff
  • Select your softness
  • Salt Saver
  • Low salt reminder
  • Consumption tracking
  • Pipe compatibility
  • Fewer water spots
  • Appliances protection
CAPACITY
Capacity (grains) 40000.0
FILTER
App Filter - WiFi Connect Built-In
APPEARANCE
Color Appearance Light Gray
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 10-year brine/resin tank
Limited 3-Year Electronic Monitor;
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Electronic Rating 24V; 60Hz
ACCESSORIES
Installation Kit Included
WEIGHTS & DIMENSIONS
Net Weight 102.0
Overall Depth 22.4375
Overall Width 14.4375
Overall Height 47.625
Approximate Shipping Weight 106.0
FEATURES
Max. Clear Water Iron Reduction (ppm) 8
Style Sculpted
Max. Hardness Removal (gpg) 110
Type Electronic-Demand Driven
Service Flow Rate (at 15 psi drop) 9.5
WiFi Connect Built-In
Indicator Lights Days to Empty; Low Salt; Status Light
Salt Saver Button/Light
Resin Quantity (cu.ft.) 1.1
Permanent Settings Memory Yes
Resin Tank Size (in.) 9 x 40
Custom Select blending value Yes
Regeneration Time (min.) 94 to 134
Resin Filter Type Standard Mesh
Sediment filter Yes
Audible Alarm Yes
Control Type Electronic
Valve Type High Flow
System Monitor Advanced
SmartSoft™ technology Yes
Connected Features Remote Water Shutoff (External Valve)
Salt Level WiFi Alert
Water Usage Tracking
Efficiency (grains per lb.-salt) 5100
Salt Saver button/light Yes
Plumbing Connection / Pipe Size In & Out (in.) up to 1-1/4
Salt Storage Capacity 230.0

Quick Specs


  • Appearance

  • Type: Water Softener

  • Features

  • Energy Star Rated: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.6 out of 5

88% of reviewers recommend this product.

5 Stars

Works good

Jwhite0 2/22/2021

It was easy to install & works great. It does what is supposed to do.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Water softener

Eddie 60 2/21/2021

Water softener awesome easy install easy Easy programming we love it better than the old one I did a lot of research and came up with this one . Has a big holding tank for salt tell you when it's close to empty . Can really tell the difference don't be afraid to install it yourself it's not that hard watch a couple YouTube videos read the instructions call the health service line for programming you will not be disappointed.How did operational for over a week now really can tell the difference In the water Quality
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
3 Stars

Smart water softener

Taxman80 2/20/2021

The water softener Itself is fairly good. The instructions could be a lot better. The WiFi feature is totally worthless. The app needs updated and it keeps losing WiFi when it 10 feet from the router.
Originally posted on www.ge.com

No, I do not recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
4 Stars

Very easy and nice features to use

Alexdlg1 2/19/2021

Let's start by saying that as far as the customer service, they get a 10. And I say this because I had an issue with the wifi app and had to call GE and everyone I spoke to was great and very helpful. I would give a 6star to this product if everything had worked great from the get go. Unfortunately the wifi receptor is not working and will get a call back from tech support in 2-3 working days. We did feel the water in the shower smoother. And have noticed that the detergent last longer. Very easy to install and program.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

It works

Colesb 2/18/2021

Bought this to replace an old water that had seen better days. After setting this one up, our water became clearer and the stains started disappearing from our toilets. This uses much less salt than our old softener that had 3 regen days a week. And the water has gotten that soft feeling without feeling slimy. I had no problem hooking up the softener or the WIFI. All in all this seems to do what it's supposed to do and I look forward to many years of service.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
4 Stars

A step in the future

DenisNkem 2/16/2021

Seems to be working well. Still making my observations. Like the flow rate monitoring on my phone.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

great product

papa butch 2/16/2021

great features,easy programming,easy installation,nice looking product
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

As advertised!

MarkJess 2/15/2021

Runs perfectly after an easy installation. The WiFi app offers handy status information.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
3 Stars

All WiFi features

dToolman 2/9/2021

All WiFi features do not work. It will tell you how many days till you need to add salt. It will tell you how much water you used per day. It will not close the electronic ball valve. Good thing I checked before installing the ball valve in line on the main water line. This valve and feature is designed to let you turn off the main water line from the App if you develop a water leak in your house. The feature does not close the electronic ball valve.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Excellent Softener

Hooshang 2/7/2021

This is one of the best Softeners. I recently changed my older version of GE to this very smart one. Now I don't worry about any leaks and not only I can see my water usage on my cell phone I can shout off the water remotely.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Worth it

NoMoreFlakes 2/2/2021

Stopped by my local home depot one night with the wife. Stopped by this water softener, and thought it looked pretty cool. So we decided to take this bad boy home, and had our local plumbing company come install it. So far the unit has worked out great. My wifes dandruff is gone because of this unit. So now I no longer have to deal with her seasonal snow flakes.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Great features

Ibdtoolman 2/2/2021

Perfect replacement for the Kenmore and I didn't have to replumb the wall.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Easy To Install Great Results

EricGG 2/1/2021

We had to replace our old softener with this one. It was easy to install and love the WIFI features. It lets me know how many gallons we have used and looking forward to seeing alerts when softener is low.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

LOVE IT!

jaaronhales 1/30/2021

Been holding out for awhile on the softener but so happy to have this connected now. So far it has been great with an easy installation.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Great product.

Ray56 1/29/2021

Like the WiFi feature. Easy to use and and monitor .
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
4 Stars

Softens the water and removes iron

JackBel 1/26/2021

I installed the GE GXSHC40N water softener myself. Installation was extremely easy. I've had it running for 3 weeks and it has definitely made a huge difference in the water quality. We no longer get any mineral build up or rust stains like we used to. I'd give it 5 stars if the "Smart" features were a little better. The "smart " app is quite limited in what you can actually control and monitor. If you don't need/care about this, GE sells an identical "non-smart" version for about $100 less. We have a lot of sediment in our well water, so I installed a 100-micron spin-down pre-filter, then the water softener, and finally followed by a 25-micron and then 5-micron cartridge filters complete with bypass valves at every stage. Water in our house has never been better.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

So far, we are loving it

GffP3D 1/25/2021

Install it was quite easy. I did it myself along with a 4 stage filter prior to the softener. As for installing the softener, all I needed was a male 1 inch nipple for the automated shutoff valve, the blue device on the inlet for the install. I used sharkbite 1 inch hoses for both in and outs to the house as well but that's optional. Set up was a breeze as I just followed instructions in the manual. Setting the hardness is about the toughest part and will take time as you can adjust the hardness from 1-125. I started at 100 and went down about 12 times and is currently sitting at 43. Higher you set it, the oily feeling is more apparent and you will regen every night which uses a lot of water, 37 gallons and some salt. I need to have my water tested. I seldom use the smart feature now as I've been in my garage working on many projects and have been able to just walk up and go through the settings. Love it so far and would recommend. Definitely saves space compared to normal softeners with a separate brine tub and tank
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Very impressed.

MomDukez 1/25/2021

At first I thought maybe I didn't need the Smart Water Softener and was just going to get the normal one, but overall I'm happy I did. I think the extra piece of mind is worth it.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
2 Stars

Disappointing

Vegan702 1/24/2021

Bought this this water softener thinking that it was going to make my skin soft and smooth, however, it hasn't lived up to its potential. I haven't seen a big difference and disappointed on the outcome.
Originally posted on www.ge.com

No, I do not recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Love it!

Sherry 64 1/23/2021

We had this installed recently and so far...love it! Love to have soft water routinely. I also love the app to review all of the features. I would recommend this softener.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
4 Stars

Easy to use

Ak907 1/21/2021

Excellent appliance easy to install and operate.I would recommend this product to any homeowner. I don't think you can beat the price and simplicity that this water softener provides
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
1 Stars

Didn't work had to return it

Rick775 1/19/2021

Professionaly installed and didn't work had to return it.
Originally posted on www.ge.com

No, I do not recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Great water softener

Miguel 28 1/17/2021

We noticed the difference within a couple of days and what a difference it makes, drinking water tastes much better not to mention showers! The only downside is the the app GR uses SmartHQ, terrible app, does not work properly, too many glitches, absolutely horrible.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
4 Stars

Wifi info is limited

Bobissofterthanwater 1/17/2021

I'm no water softener expert. I'm a pretty handy guy and installed this myself. I went to Home Depot intending to purchase a different model, but this was all they had. Thinking itd be nice to have access vía wifi to the device, I bought it. Set up was easy enough. It came with an electronic water shut off valve, but frustratingly did not come with anything to connect it to. You'll have to purchase a separate 1" x 3" long (Male on both ends) nipple if you want to take advantage of the valve. As for the app, it's mostly not very useful. You can see your water usage over time, and shut off the water valve. You can receive a low salt and flow issue notifications as well. You are not able to adjust your hardness levels or initial or schedule recharge. After initial setup, getting the hardness setting correct was difficult without actually testing the water with a hardness test, so to be able to adjust this from the app would be nice.
Originally posted on www.ge.com

No, I do not recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Water softner

Danny We 1/16/2021

This is the second one we have owned the last one word great for 7 years and was under constant use. The new one hooked right up to existing connection and took 30 minutes to install. The water softener to is best value on the market.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

It softens the water

waterwhale 1/14/2021

An excellent water softener. It softens the water. My water is now so soft it could replace any Republican's spine and they'd never notice. Mission accomplished. Good job, GE.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Makes me and my water soft consistently!

Mayer McCheeze 1/14/2021

Much like my body after being exposed to booze and a commute for two years, my water is now soft! Really couldn't ask for a better for a better product from General Electric
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
3 Stars

I have only had it installed a couple of weeks,

DonGa 1/12/2021

So so, poor install instructions, but I am handy and figured it out, for almost anyone without ever having done any plumbing of anykind, impossible. Wifi does not work as of yet, so it does not I would revert to two stars. Water quality will take a while to see.
Originally posted on www.ge.com

No, I do not recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Easy to install and use

Smitty4365 1/12/2021

The product was easy to install and use for a water softener.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
3 Stars

Warranty is no good

Bob Huff 1/12/2021

There were issues with parts of the unit but I was told breaks and cracks are cosmetic and not under warranty.
Originally posted on www.ge.com

No, I do not recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
4 Stars

My GE Softener

MarkieT 1/11/2021

Just installed the product. Appears it will work great however that is still yet to be determined. Instructions need to be modified to show the need for a 1" MPT nipple when installing the automatic shut off.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Sleek,quiet, efficient,

Nice well water 1/11/2021

Installing the soft water maker was the best idea we ever did for the house, the water is super clear now and you can tell that the soft water maker is working, i really like the large pellet capacity so no need to fill up with salt all the time, it looks clean not bulky and the wifi ability to monitor it is a very nice feature.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Great product

Jdogg801 1/10/2021

This water softener is awesome. The water at my home is full of sediment and is extremely hard. This product has completely changed my shower!! It says the app wont shut the valve off automatically but can connect to my smarthome hub which can handle the command to shut it off in the event of water being detected on the floor.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Great for very hard water

Rrrrrrrrrrrrrrr 1/9/2021

Relatively easy to set up and straight-forward wifi/app config (assuming you've done wifi setup for other appliances/devices) - took me all of 20 minutes once the plumbing was done, to fill it with salt, go through the setup, and kick off the first recharge. I'd expect a few more features from the app (history/logging of usage and recharges), but it is helpful when you're away from home to give you insight into what your plumbing is doing (i.e. shows water usage for the day, valve status (if you use it) and estimates how many days of salt are left). Water softener itself seems pretty solid physically and has been 100% reliable - so much so that I haven't even given it much thought. I have extremely hard water (35-41 grains) and it does a great job - not sure what it is after the softener, but no noticeable scaling, water tastes much better (and not salty), and isn't overly "slippery".
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Easy setup

M1994 1/6/2021

The fact that this is an all-in-one device with everything in a simple package makes this a very easy setup. Highly recommend PTFE paste for the threaded connections - it will stop any annoying leaks that you might otherwise have. WiFi connectivity with remote shutoff valve is a nice peace of mind feature too.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Does the trick

45Pat45 1/5/2021

Somewhat easy to install, with basic understanding of plumbing. Low maintenance water softening. The app provides basic operating information and error messages.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Love the design and the spp

Cindynorris777 1/5/2021

Easy to install. Sleek design. The WiFi function is extremely useful
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Awesome softener. It's really good

Viins 1/5/2021

I have compared the water quality with some of my friends softened water and I feel super happy with my water quality
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Great features, easy to install and manage

Buzun 1/4/2021

Compact and modern design easily fit my facility room. I am very happy with performance and remote control. Now I see difference on the dishwasher and other appliances. No more calcification!
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Softens water

Tom gallant 1/3/2021

Unit is quiet, softens the water as expected. I have the electronic shut off connected. I also have the app that tells me how many gallons of water i use daily . I can see if the water is flowing even when I'm at work and it reminds me when salt is needed. I turned it against the wall to save space.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Great water softener to have!

Neicey777 1/3/2021

The GE water softener works great! Our water is great and clear! No more hard water for us!!!
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

High Quality Product

sviana 1/2/2021

The GE Water Softener unit i purchased with the wifi capability of shutting off the water to the whole house via my smartphone is simply incredible. The water quality is significantly better and the unit was easy to install and set up.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
3 Stars

Water softener is ok, app worthless

SCFk 1/2/2021

So far no issues with the softener. I paid the extra money for one that was accessible from my phone because I travel for work. The app is worthless, the only thing it tells you is how much water it uses in a day and how much salt is in the tank, you cannot adjust any of the settings. It does have an emergency shut off but I can get that from ring.
Originally posted on www.ge.com

No, I do not recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

very easy to install and program

beck2557 1/1/2021

It was very easy to install and program. Doesn't take up a lot of space .
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Easy install and start up.

TSJW 12/31/2020

Easy install and start up we're very happy with this unit. It's great having soft water again.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
4 Stars

Nice features

gemarsh66 12/28/2020

I have only had the unit online for about 2 weeks but so far so good! I would like to see a way to get to the wi-fi features via other home automation systems like SmartThings or Google Assistant.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Does it's job well

T Meister 12/25/2020

Softens water well and could feel the difference within 1-2 days. Checked the hardness level and see that it lowered the hardness level from very hard to soft. I like the app which allows me to check water usage and flow. Would have been better if it was a tad bit slimmer due to my garage space which was one of the strong factor of considering this model in the first place.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
5 Stars

Efficient!

Boji19 12/20/2020

Compact and efficient. We previously owned GE appliances and have come to expect the same excellent quality!
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
4 Stars

Softens the Water, but not the Wifi

Creative Matrixx 12/17/2020

Easy to install, works great, world of a difference. Upgraded for the wifi connectivity, but it doesn't work so; it's the only disappointment. Considering it's an upgrade, it's significant. End of the day, works well.
Originally posted on www.ge.com

No, I do not recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value

 
4 Stars

Easy to setup and install

FrankJones 12/17/2020

Great product that was easy to install and setup. Uses half as much floor space as my last water softener. Inly complaint has to deal with the app. Constantly shows I have no internet connection even though I was able to connect with the softener and am on WiFi.
Originally posted on www.ge.com

Yes, I recommend this product

Appearance

 

Features

 

Performance

 

Quality

 

Value